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By setting your password, you agree to abide by the Technology Code of Responsibility found at Information Systems Policies

Change my password

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  • I know my current password and it has not yet expired

  • I want to change it to something new


  • I was given a temporary password on my Royal Passport and I need to use it to set my own password

Recover my account

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  • I don't know my password and need to set a new one

  • My password expired and I can't log in to change it


Use a temporary password

  • A helpdesk technician has given me a temporary password

Set my password for the first time

(Students only)

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  • I've never had a Royal Password

  • My Royal Passport instructs me to set one

MFA with Microsoft Authenticator App

All EMU students, faculty, and staff are required to perform multi-factor authentication when signing into EMU services.

Set up the Authenticator App

View Instructions

If you are switching phones or are reinstalling the authenticator app on your current phone, follow these instructions.

EMU Password Policy

  • A minimum of 8 characters

  • Cannot contain parts of your name or username

  • Requires three out of four of the following:

    • Lowercase characters.

    • Uppercase characters.

    • Numbers (0-9).

    • Symbols.

Update my account recovery methods

(Students only)

Keep your backup authentication methods up to date in order to assist with recovering your account in the future.  These options are only available if you currently have access to your account.

Update Cell Phone & Email Recovery