Your Royal password will expire after one year and you will be required to change it. In the weeks prior to its expiration you will receive an email from do-not-reply@emu.edu. It will contain warnings from accountnotifications@emu.edu, containing the following text:
On (future date) the Royal password for (your account) will expire. This is (number of days) from today.
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After following these steps you will be able to send mail and login to Outlook and gmail as you had done before changing your password.
This is a valid email from EMU.
After Changing Your Royal Password
If you are unsure whether you remember the answers to your security questions, please return to the Password Change page. After logging in, click "Setup Password Responses", choose your security questions and give answers that you will remember. You should also click "Update Profile" and verify the alternate contact information is correct. This is particularly import if you are an employee.
- It may take a few minutes for the password change to take effect.
- You will need to update your changed password in several places.
- Outlook: If you change your Royal password while you have Outlook open you will need to close it before sending new mail. Upon opening Outlook you will be notifies that the password is incorrect. Select the "Retry" button and enter your new password in the field provided.
- Wireless:
- Windows 7/8: Right click on the network status icon in the lower right corner of your screen and select open network and sharing center. Click Manage Wireless Networks from the list on the left hand side of the window. Right click on the EMU wireless network and select properties. Next, select the security tab on the window that opens up and click the Advanced Settings button. If the checkbox next to Specify Authentication mode is not selected check the box and make sure User authentication is selected in the drop down box. To change or set the username and password that is used to connect to the EMU wireless select the replace/save credentials button. Then enter your Royal username and password. Click OK to close all the windows.
- Mac: Your Mac will automatically prompt you to enter your username and password for the wireless network "EMU". Enter your Royals username and new password in this prompt to update your saved credentials. If you you do not get prompted for your username and password and are unable to get connected to wireless, you will need to delete your old saved credentials from your keychain. You can delete your saved EMU wireless credentials by following these steps:
- Open your keychain utility by going to Applications>Utilities>Keychain Access
- On the left pane, make sure the "login" keychain is selected and unlocked
- Search for "EMU" in the keychain spotlight
- Find the entry names "EMU or "EMU WPA", Kind: 802.1x password, and delete this entry.
- Quit Keychain Access
- Browser Saved Passwords:
- Internet Explorer: http://www.pcmag.com/article2/0,2817,1566845,00.asp
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your password before this date, you will be unable to access electronic services such as email and Moodle.
- On-campus EMU owned computer: login to the computer and press ctrl alt del, choose Change a Password - Off-campus EMU owned computer: please call the EMU Helpdesk at 540-432-4357. - Personal computer: go to my.emu.edu and select Change Royal Password from the left column.
- EMU owned computer: please call the EMU Helpdesk at 540-432-4357. - Personal computer: go to my.emu.edu and select Change Royal Password from the left column. |
This is a valid email from EMU.