Use a web browser to set your voicemail PIN
Navigate to phone.emu.edu and login using your ROYAL credentials (if you are setting up a shared extension please contact the helpdesk)
Navigate to: Menu (three bars icon) > Settings > User Settings > Voicemail PIN
Enter your new Voicemail PIN
Scroll down to the bottom and click “Save”
On a phone dial the voicemail system number (see initial paragraph for the number)
Enter the VM PIN that you set in step 2 and enter #
Press 5 - Voicemail options
Press 1 - Record greetings
Press 1 - Record standard greeting
Press 2 - Record name
Uniteme voicemail menu diagram
Accessing your voicemail from a phone
To access your voicemail from on campus:
Dial the voicemail extension (see initial paragraph for the number)
Enter your voicemail PIN
Enter 1 to listen to new messages (see above for a complete menu structure)
To access your voicemail from off campus:
Dial the full voicemail number (see initial paragraph for the number)
Enter your extension and press #
Enter your voicemail PIN and press #
Enter 1 to listen to new messages (see above for a complete menu structure)
Accessing your voicemail from a computer
An email notification will be sent by default. To configure email notifications:
Log into phone.emu.edu
Navigate to: Menu (three bars icon) > Settings > User Settings
Under the "Voicemail" section you can
Configure the email address
Choose whether or not to attach an audio file
Choose a second, "alternate" email address (and choose to include an attached audio file)
Web interface
Log into phone.emu.edu
Navigate to: Menu (three bars icon) > Voicemails
Voicemail recordings in the trash folder are retained for 5 days
Voicemail recordings in all other folders are retained for 130 days.
Record the message
From the Main Menu press 5 for Voicemail Options
Press 1 - record a message
Select which greeting you would like to record
Press 2 for an "Out of office" greeting
Press 3 for an "Extended absence" greeting
record the greeting
Press 1 to playback the greeting
Press 2 to accept the greeting
Press 3 to delete and re-record
Press * to cancel
Choose the greeting
From the Main Menu press 5 for Voicemail Options
Press 3 to select a greeting
Press 2 to choose the Standard greeting
Press 3 to choose the Out of Office greeting
Press 4 to choose the Extended absence greeting
Press * to cancel
Transfer the call as you normally do with the number 5 prepended to the extension (eg. 54357)
The web interface in Uniteme offers many great features. While we are excited to offer these to campus, we want to note that the interface has a few bugs. The underlying log for setting your voicemail PIN is stable so we have offered access to the interface for this purpose.
Open phone.emu.edu in new tab
Symptom - if you open phone.emu.edu in a new tab you may see the message "Feature unavailable please contact your administrator."
Resolution - Click on the three bars, Logout. Then log back in.
Service CategoryCommunication & Collaboration Network & Telecommunications Service NameVoicemail AudienceFaculty, Staff Service CostThere is a $10/month charge for each extension Managing TeamNetwork Systems ApplicationsUniteme, phone.emu.edu |