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  • Use a web browser to set your voicemail PIN

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    • Navigate to phone.emu.edu and login using your ROYAL credentials (if you are setting up a shared extension

    you can log into emu.edu/voicemail to obtain credentials OR contact
    • please contact the helpdesk)

    • Navigate to: Menu (three bars icon) > Settings > User Settings > Voicemail PIN

    • Enter your new Voicemail PIN

    • Scroll down to the bottom and click “Save”

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  • On a phone dial the voicemail system number (see initial paragraph for the number)
    • Enter the VM PIN that you set in step 2 and enter #
    • Press 5 - Voicemail options
      • Press 1 - Record greetings

        1. Press 1 - Record standard greeting

      • Press 2 - Record name

For a complete voicemail menu structure see:

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