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Table of Contents

Access to Faxing

  • In order to use faxing you need to be granted access to your department's fax number.  Please have your office assistant request access by sending an email to the helpdesk.

Setting up the FaxFinder Client

  • From a windows computer open EMU Applications from the desktop
    • From a mac...
  • Install FaxFinder Client
  • Once installed open the FaxFinder Client
  • Click Fax > Add:
    • Server Address: fax.emu.edu (check use SSL)
    • Enter your ROYALS username and password and click OK

Sending a fax - FaxFinder Client

  • Open up the FaxFinder Client
  • Click New Fax
  • In the To section click To:
    • Enter a Name
    • Enter a Fax Number
    • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
    • Click OK
  • In the Attachments section click Browse to browse for a .pdf or .tif file
    • Navigate to and select your file
    • Click Open
  • Review the options and click Send
  • Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Sending a fax - Printing

  • When printing a document select the printer Multi-Tech FaxFinder
    • This printer is automatically installed when you install the FaxFinder Client
  • A New Fax window will open
  • In the To section click To:
    • Enter a Name
    • Enter a Fax Number
    • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
    • Click OK
  • Review the options and click Send
  • Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Receiving a fax

  • When your fax number receives a fax, all users associated with the extension will receive an email notification

  • To view the fax open the FaxFinder Client and navigate to the Received tab
  • You will see a list of received faxes. 
    • Faxes will be retained here for 30 days.
  • Click on the page icon to view the fax in a PDF viewer

Service Attributes

Service Category

Communication & Collaboration

Network & Telecommunications

Service Name

Fax

Audience

Faculty, Staff

Service Cost

There is a $10/month charge for the extension

Managing Team

Network Systems

Applications

There is no application associated with this service