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Access to Faxing

In order to use faxing you need access to your department's fax number.  Please have your office assistant request access by sending an email to the helpdesk.

Setting up the FaxFinder Client

If you are not configured to receive faxes you can skip this step.  Jump ahead to "Sending a fax - fax.emu.edu web client."

• From a windows computer open EMU Applications from the desktop
  • From a mac...
• Install FaxFinder Client
• Once installed open the FaxFinder Client from your desktop
• Click Fax > Add:
  • Server Address: fax.emu.edu (check use SSL)
  • Enter your ROYALS username and password and click OK

Sending a fax - FaxFinder Client

• Open up the FaxFinder Client
• Click New Fax
• In the To section click To:
  • Enter a Name
  • Enter a Fax Number
  • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
  • Click OK
• In the Attachments section click Browse to browse for a .pdf or .tif file
  • Navigate to and select your file
  • Click Open
• Review the options and click Send
• Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Sending a fax - fax.emu.edu web client

• Navigate to fax.emu.edu and login
• Click Send Fax
• In the Find Recipient section select an option
  • If adding a new contact enter Name and Fax Number at minimum
  • Click Add Recipient to add the contact to the recipients list
• In the Attachments section click Choose File to browse for a .pdf or .tif file
  • Navigate to and select your file
  • Click Open
• Review the options and click Send
• Watch the status of the fax at Status & Logs > Fax Status

Sending a fax - Printing

• When printing a document select the printer Multi-Tech FaxFinder
  • This printer is automatically installed when you install the FaxFinder Client
• A New Fax window will open
• In the To section click To:
  • Enter a Name
  • Enter a Fax Number
  • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
  • Click OK
• Review the options and click Send
• Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Receiving a fax

• When your fax number receives a fax, users configured to receive your faxes will receive an email notification

• To view the fax: Open the FaxFinder Client and navigate to the Received tab
• You will see a list of received faxes.
  • Faxes will be retained here for 30 days.
• Click on the page icon to view the fax in a PDF viewer

Setting up Windows Fax and Scan

• Click on Start, navigate to the Windows Accessories folder and choose Windows Fax and Scan

• Click Tools > Fax Accounts > Add > Connect to a fax server on my network
  • Enter: \\file3fax.royals.emu.edu
  • Click next
  • Click Done
• Control Panel > Phone and Modem
  • Country: United States
  • Area Code: 540

Creating a cover page (WFS)

• Add User Information: Windows Fax and Scan > Tools > Sender Information

  • Full Name: Enter your name or your department's name
  • Fax Number: Enter your Fax Number
• Create Cover page 

  • Windows Fax and Scan > Tools > Cover pages... > New:

    • Insert > Sender > Name
    • Insert > Sender > Fax number
    •  Save and close out of the cover page window

Sending a fax - Attach PDF (WFS)

• Complete Sending a fax - Setup

• Windows Fax and Scan > New Fax

  • To: Enter phone number
  • Cover Page: Select cover page created in Creating a cover page
  • Attach file: Click on the paperclip and locate your PDF file

Sending a fax - Printing (WFS)

• Complete Sending a fax - Setup

• Print your document to the printer Fax on file3fax

• Windows Fax and Scan will open with your document automatically attached

  • To: Enter phone number
  • Cover Page: Select cover page created in Creating a cover page
  • Attach file: Click on the paperclip and locate your PDF file

Receiving a fax (WFS)

• Inbound faxes will be delivered to your fax line's shared mailbox.  Check your shared mailbox to view faxes sent to your fax line.

• Access a shared mailbox:
  • In Gmail click on the EMU logo (beside your picture or initial) and you will see the shared mailbox in the list