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When setting up MFA..


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titleI don't have a smartphone.

Complete this form to request an MFA code generator. The generator card will be configured specifically for your account and can be picked up at the Helpdesk. Faculty and Staff can use their office phone as an MFA authentication method.

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titleI don't remember if I setup MFA
Go to myaccount.microsoft.com. If you have not setup it up, you will be guided through the setup process. 


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titleI deleted the Microsoft Authenticator App.
Complete this form to request assistanceI deleted the Microsoft Authenticator app.


If you have already setup MFA:

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titleI don't have access to the device or email account connected to MFA.
Complete this form to request assistance.


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titleI didn't receive a text or email to setup my account.

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Complete this form to request assistance.