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titleI don't have a smartphone.

Complete this form to request an MFA code generator. The generator card will be configured specifically for your account and can be picked up at the Helpdesk. Faculty and Staff can use their office phone as an MFA authentication method.

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titleI don't remember if I setup set up MFA

Go to myaccount.microsoft.com. If you have not setup it up, you will be guided through the setup process. 

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titleI deleted the Microsoft Authenticator App.
Complete

Follow these instructions to set up the Authenticator app again. If you are still having trouble, complete this form

to

 to request assistance.

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titleOn my Android phone, the Microsoft Authenticator app asks for a passcode

Enter the passcode for your phone.

If you have already setup MFA:

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titleI don't have access to the device or email account connected to MFA.

If you have a new device, follow these instructions to set up the Authenticator app on your new device. If you are still having trouble, complete this form to request assistance.

Complete this form to

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titleI have a new smartphone.

Follow these instructions to set up the Authenticator app on your new phone. If you are still having trouble, complete this form to request assistance.