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| To change your Royal password go to the Change Password page. If you have an EMU provided Windows laptop, press Ctrl-Alt-Del, and click Change Password. Once you have changed your password, restart the computer. If you change yoru your Royal password while you have Outlook open you will need to close it before sending new mail. Upon opening Outlook after changing your Royal password you will be notified that the password is incorrect. Select the "Retry" button and enter your new password in the field provided. After following these steps you will be able to send mail and login to Outlook and gmail as you had done before changing your password. |
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After Changing Your Royal Password
If you are unsure whether you remember the answers to your security questions, please return to the Password Change page. After logging in, click "Setup Password Responses", choose your security questions and give answers that you will remember. You should also click "Update Profile" and verify the alternate contact information is correct. This is particularly import if you are an employee.
- It may take a few minutes for the password change to take effect.
- You will need to update your changed password in several places.
- Outlook: If you change your Royal password while you have Outlook open you will need to close it before sending new mail. Upon opening Outlook you will be notifies that the password is incorrect. Select the "Retry" button and enter your new password in the field provided.
- Wireless:
- Windows 7/8: Right click on the network status icon in the lower right corner of your screen and select open network and sharing center. Click Manage Wireless Networks from the list on the left hand side of the window. Right click on the EMU wireless network and select properties. Next, select the security tab on the window that opens up and click the Advanced Settings button. If the checkbox next to Specify Authentication mode is not selected check the box and make sure User authentication is selected in the drop down box. To change or set the username and password that is used to connect to the EMU wireless select the replace/save credentials button. Then enter your Royal username and password. Click OK to close all the windows.
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- Browser Saved Passwords:
- Internet Explorer: http://www.pcmag.com/article2/0,2817,1566845,00.asp
This page is linked from the Password Change Logout Page.