Student accounts
EMU at Lancaster administers program specific tuition, fees and payment policies. The Coordinator of Business Services, Troy Sellers, is welcomes the opportunity to help you navigate your personal student account. Contact Troy at 717-397-5190 or, email studentaccounts.lancaster@emu.edu Please have your program name and student ID number available.
Coordinator Business Services office hours:
Monday, Wednesday- 9:00 a.m. to 5:00 p.m.
Tuesday- 10:00 a.m. to 6:30 p.m.
Friday- 8:30 a.m. to 4:00 p.m.
Main Campus Business Office hours:
Monday – Friday: 9:00 a.m. to 4:00 p.m.
Toll Free Number: 888-368-2327
Credit Card Payments & Payment Options
EMU accepts eChecks, major credit and debit cards via our partner, CASHNet. (Please note a fee will be assessed for credit or debit card services.)
Students can access their statement and the CASHNet portal through myEMU. Due to the non-traditional nature of most of the EMU at Lancaster programs, payment plans are managed by Lancaster Coordinator of Business Services, Troy Swinehart.
Payment Policy
Tuition and fee charges less processed financial aid are due on or before the first class session or the beginning of each semester. Please refer to your program specific handbook for specific details.
Unpaid accounts may be subject to the following:
- Registration for the next term will be denied.
- Release of Grades, transcripts, and diplomas will be denied
- Monthly finance charge of 1.5% (18% annually) will be assessed
- Delinquent accounts will be reported to the Credit Bureau
- Collection and/or attorney fees necessary for collection of unpaid accounts will be paid for by the debtor (student).
For information regarding refunds of credit balances, please contact the Coordinator of Business Services.
Refund and Withdrawal Policy
When a student withdraws from a program, or changes enrollment to fewer credit hours, certain procedures must be followed and the student may be eligible for a partial refund of tuition payments.
Aid recipients who change their course registration or withdraw after the beginning of each semester must notify the financial assistance office. Enrollment status is very important to aid eligibility. Financial aid refunds due to withdrawal are calculated using percentage of the term not completed as dictated by federal aid regulations. More information about aid adjustments and refunds due to change in enrollment status, may be obtained from the Financial Assistance Office and the Coordinator of Business Services.
Financial Aid Office
Office hours:
Monday – Friday: 9:00 a.m. to 4:00 p.m.
Toll Free Number: 800-330-9683
The Financial Assistance Office coordinates student financial aid programs, which include scholarships, grants, employment and loans. The staff is available to assist students in the application process and welcomes questions and concerns about their financial planning.