Business Office

Student Accounts Office

Web: emu.edu/business-office
Phone: (540) 432-4112

The Student Accounts staff welcomes the opportunity to answer any questions you may have concerning your accounts and to help you explore ways of meeting payment due dates. The office is located in the Campus Center, room 104 next to the Post Office.  Hours are Monday through Friday, 9:00 am to 4:00 pm.  A cashier is available to receive payments, cash checks up to $75.00 per day and to answer questions concerning the student account. Please have the student ID number available for each transaction.

Payment Policy

Tuition, room and meal plan charges, less processed financial aid, are due one week before classes begin for each semester.  Unpaid accounts may be subject to the following:

1. EMU network access for student-owned computers will be denied.
2. Charging items from the university bookstore and Common Grounds Coffee House to the student account will be denied.
3. Grades, transcripts, enrollment, and diploma will be denied.
4. Monthly finance charge of 1.5% (18% annually) will be assessed
5. Delinquent accounts will be reported to the Credit Bureau.
6. Collection and/or attorney fees necessary for collection of unpaid accounts will be paid for by the debtor.

For information regarding refunds of credit balances, please contact the cashier.

Insurance

Health Insurance

EMU offers health insurance plans through RCM&D. Health insurance is an EMU requirement for full-time undergraduate, full-time CJP, full-time seminary, full-time MA in counseling, and all international students. The plan options are only available to those student groups.

Personal Property Insurance

EMU does not maintain insurance on student-owned property. Students’ property is sometimes covered under their family homeowner’s policy. Tenant insurance may also be obtained from a local agency if desired.

Liability

Students are expected to respect the rights and property of others and to use campus facilities in a responsible manner. Costs of damage to university property are charged to the account of the student responsible for the damage. Students assume responsibility for damaged property and should report it promptly to the residence director and/or Facilities Management Office.

EMU is not liable for the loss of money or valuables or the loss of or damage to any person’s private property on the campus due to fire, water, or theft. This includes the property of resident and non-resident students and their guests. Students should insure their personal property through their own policy or their parents’ homeowners’ policy.

Refund and Withdrawal Policy

When a student withdraws from a graduate program, or changes enrollment to fewer credit hours, certain procedures must be followed and the student may be eligible for a partial refund of tuition payments.

Students who withdraw prior to the first day of classes shall receive a full refund of all payments except tuition deposits. Contact your graduate program to initiate withdrawal proceedings.

Aid recipients who change their course registration after the beginning of each semester must notify the financial assistance office. Enrollment status is very important to aid eligibility. Students who withdraw must also notify the financial assistance office. Financial aid refunds due to withdrawal are calculated using percentage of the term not completed as dictated by federal aid regulations. More information about aid adjustments and refunds due to change in enrollment status, may be obtained from the Financial Assistance Office.

Medical Leave for graduate students may be available due to documented serious physical or psychological conditions. Matters of this nature should be taken to the Program Director for an evaluation and decision.

Adjustment and Refund Percentages (Chart) for 2018-2019