Business Office

Student Accounts Office

Phone: (540) 432-4112

The Student Accounts staff welcomes the opportunity to answer any questions you may have concerning your accounts and to help you explore ways of meeting payment due dates. The office is located in the Campus Center, room 104 next to the Post Office.  Hours are Monday through Friday, 9:00 am to 4:00 pm.  A cashier is available to receive payments, cash checks up to $75.00 per day and to answer questions concerning the student account. Please have the student ID number available for each transaction.

Payment Policy

Tuition, room and meal plan charges, less processed financial aid, are due one week before classes begin for each semester.  Unpaid accounts may be subject to the following:

  1. EMU network access for student-owned computers will be denied.
  2. Charging items from the university bookstore and Common Grounds Coffee House to the student account will be denied.
  3. Grades, transcripts, enrollment, and diploma will be denied.
  4. Monthly finance charge of 1.5% (18% annually) will be assessed
  5. Delinquent accounts will be reported to the Credit Bureau.
  6. Collection and/or attorney fees necessary for collection of unpaid accounts will be paid for by the debtor.

For information regarding refunds of credit balances, please contact the cashier.


Health Insurance

EMU offers health insurance plans through RCM&D. Health insurance is an EMU requirement for full-time undergraduate, full-time CJP, full-time seminary, full-time MA in counseling, and all international students. The plan options are only available to those student groups.

Personal Property Insurance

EMU does not maintain insurance on student-owned property. Students’ property is sometimes covered under their family homeowner’s policy. Tenant insurance may also be obtained from a local agency if desired.


Students are expected to respect the rights and property of others and to use campus facilities in a responsible manner. Costs of damage to university property are charged to the account of the student responsible for the damage. Students assume responsibility for damaged property and should report it promptly to the residence director and/or Facilities Management Office.

EMU is not liable for the loss of money or valuables or the loss of or damage to any person’s private property on the campus due to fire, water, or theft. This includes the property of resident and non-resident students and their guests. Students should insure their personal property through their own policy or their parents’ homeowners’ policy.

Refund and Withdrawal Policy

Policies differ for graduate and undergraduate students related to refunds and withdrawals. 

Undergraduate Student Refund and Withdrawal Policy

Graduate Student Refund and Withdrawal Policy

Adjustment and Refund Percentages (Chart) for 2020-21
Time PeriodFall SemesterSpring Semester  %
1st weekAug 25 - Sept 1Jan 13 - Jan 1997%
2nd weekSept 2 - Sept 8Jan 20 - Jan 2690%
3rd weekSept 9 - Sept 15Jan 27 - Feb 283%
4th weekSept 16 - Sept 22Feb 3 - Feb 976%
5th weekSept 23 - Sept 29Feb 10 - Feb 1669%
6th weekSept 30 - Oct 6Feb 17 - Feb 2362%
7th weekOct 7 - Oct 13Feb 24 - Mar 255%
8th weekOct 14 - Oct 20Mar 3 - Mar 16 **48%
9th weekOct 21 - Oct 25Mar 17 - Mar 2540%
After the 9th weekOct 26 and laterMar 26 and later0%
** period includes Mid-Semester Recess