Access to Faxing

In order to use faxing you need access to your department's fax number.  Please have your office assistant request access by sending an email to the helpdesk.

Setting up the FaxFinder Client

If you will not be receiving faxes you can skip this step.  Skip ahead to "Sending a fax - fax.emu.edu web client."

• From a windows computer open EMU Applications from the desktop
  • From a mac...
• Install FaxFinder Client
• Once installed open the FaxFinder Client
• Click Fax > Add:
  • Server Address: fax.emu.edu (check use SSL)
  • Enter your ROYALS username and password and click OK

Sending a fax - FaxFinder Client

• Open up the FaxFinder Client[1]
• Click New Fax
• In the To section click To:
  • Enter a Name
  • Enter a Fax Number
  • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
  • Click OK
• In the Attachments section click Browse to browse for a .pdf or .tif file
  • Navigate to and select your file
  • Click Open
• Review the options and click Send
• Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Sending a fax - fax.emu.edu web client

• Navigate to fax.emu.edu and login
• Click Send Fax
• In the Find Recipient section select an option
  • If adding a new contact enter Name and Fax Number at minimum
  • Click Add Recipient to add the contact to the recipients list
• In the Attachments section click Choose File to browse for a .pdf or .tif file
  • Navigate to and select your file
  • Click Open
• Review the options and click Send
• Watch the status of the fax at Status & Logs > Fax Status

Sending a fax - Printing

• When printing a document select the printer Multi-Tech FaxFinder
  • This printer is automatically installed when you install the FaxFinder Client
• A New Fax window will open
• In the To section click To:
  • Enter a Name
  • Enter a Fax Number
  • Optionally check "Add to Personal Contacts" to save the contact for subsequent faxing
  • Click OK
• Review the options and click Send
• Watch the status of the fax on the Scheduled tab.  Click Refresh (upper right) to refresh the status.

Receiving a fax

• When your fax number receives a fax, users configured to receive your faxes will receive an email notification

• To view the fax: Open the FaxFinder Client and navigate to the Received tab
• You will see a list of received faxes.
  • Faxes will be retained here for 30 days.
• Click on the page icon to view the fax in a PDF viewer