Student Support Services

STUDENT ACCOUNT RESOURCES

The Coordinator of Financial Services serves as the cashier on the Lancaster campus. Lancaster Office hours are 8 a.m. to 5 p.m. Students should have their EMU ID number available for each transaction.

EMU accepts cash, personal checks, cashier’s checks, credit cards, and money orders for payments on student accounts.  There is a 2.75% service fee for paying with a debit/credit card.  Students may view their statements and make payments online.  The student must login and use their password to log in to myEMU.  Choose the accounts tab, then CASHNet My Account Info found at the top of the right column.

COUNSELING SERVICES

Students who desire access to counseling services in Lancaster should contact the Associate Registrar for information regarding options and referrals. In case of a mental health crisis, Lancaster students are advised to contact one of the following: 

ACADEMIC SUPPORT SERVICES

Students at the Lancaster location needing academic help should contact the Student Success Coordinator for assistance in finding tutorial assistance.  Please refer to the student handbook for further details.

WRITING TUTOR

Writing assistance is available to provide support to LOM students through the Lancaster Student Success Coordinator. There is no additional charge for this service. Faculty may recommend or require that students avail themselves of this additional support service in order to proceed and succeed in the program. Students should contact the academic advisor or Student Success Coordinator about connecting with a tutor. A tutor is also available who specializes in English as a second language.

COMPUTER RESOURCES

Students enrolled in the LOM have access to EMU’s computer resources. Login ID’s and passwords are distributed prior to orientation. Students are expected to abide by the conditions presented in the Technology Code of Responsibility for Students. Students will periodically be prompted during the network login process to affirm that by using the EMU network they are agreeing to this code of conduct.

Additional information regarding computer use may be obtained from the information systems office Monday through Friday from 8:00 a.m. until 5:00 p.m. at helpdesk@emu.edu or (540) 432- 4357.  LOM staff do not have access to login ID’s or password.