VPN Fortinet for Windows

Accessing files over VPN

EMU-owned computers running Windows may remember your network drives from a previous connection after connecting to the VPN.  If you are missing network drives, follow the instructions below to map them. Accessing network drives from a non-EMU owned computer will also require the following steps:

1. Download the Windows drive mapping script.
2. Double click the script to run it.
3. Enter your Royal username and password, click "ok". When  the password prompt disappears your network drives will be available.

Troubleshooting

If you cannot connect to the VPN there are several things you can check.

• If the Zero Trust Telemetry tab looks like the image below then enter forticlient-ems.emu.edu in to the box that says "IP Address" and then click the Connect button.  Wait for the page to update before trying to connect to the VPN.

• If the Forticlient VPN has a red shield icon then you need to update the VPN using the "Install the VPN Client" instructions on this page.

• If you are entering a username and password in a box to connect then there are two potential issues:
  • Your computer is not connected to the the VPN server on the Zero Trust Telemetry tab.
  • You need to update your version of the VPN client