Information Systems Policies

HelpZONE  Search:  Lancaster

Students expect a high level of access to computers, networks, and digital information as part of their university experience. EMU encourages that expectation and aspires that its graduates display a level of computer proficiency that will prepare them for graduate school or professional life. Students are encouraged to bring their own computer to ensure adequate access to computing services.  

All Eastern Mennonite University students who are granted accounts to any EMU technology system(s) must read and periodically agree to the Technology Code of Responsibility for Students. 

Main Campus Help Desk

Hours:  Monday – Friday:    8:00 a.m. to 7:00 p.m.

Phone:  540-432-HELP (4357)

Email:  helpdesk@emu.edu

Student Computer Lab & Wireless Access:

EMU at Lancaster provides a number of computers for student access. These are located in student library area, which is open to all students. These computers default printer is the copier [Lanc_05].

Wireless Access is available for all our students. You will need your Royals username and password to initiation and configure your access. Detailed instructions are available under the Network Services heading on helpZONE.

Lancaster Help Desk: 

Phone: 717-690-8618

Email:  helpdesk@emu.edu 

Hours:  The Lancaster coordinator of IS user services works Monday through Friday and is available afternoons and evenings when classes are in session.

The director of operations is the on-site liaison for technology services and also provides help desk assistance in the absence of the coordinator of IS user services.